Online Support

Welcome to The Computer Place Remote Assistance Support Page.  Please follow the instructions below:

  1. Click Residential Help if you are a residential client, otherwise click Commercial Help below
  2. Type your business name (if applicable) followed by Your Full Name in the computer description field (e.g. XYZ Company - Joe Smith)
  3. Click the checkbox that reads "I have received this link from a trusted source"
  4. Click Continue
  5. Click Install LogMeIn
  6. Click Run
  7. Click I agree
  8. For typical installation click Next
  9. Click Next
  10. Click Finish
  11. If asked to create a Computer Access Code, please enter 'password' without quotes

Please send an email to or call our shop (207.783.7232) to let us know you've completed this task or if you require additional assistance.

Thank you.